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Preferences - Quarantine Settings

Under the Quarantine Settings tab of the Preferences section you can configure the way the Quarantine service operates. In the top part of this form you have the opportunity to turn the quarantine service off and on. If you select "Yes" for Enable Quarantine, then all messages that would otherwise show up as [QUAR] in your inbox will instead be stored on this server. This means that your regular inbox will not be clogged up with dubious email messages, but it also means that you'll have to go to the Cloudnet Email Firewall periodically to act on quarantined messages. Click Save Changes after you have made your choice.

Screenshot of Quarantine Settings

If you have enabled the Quarantine service, messages that are labeled [QUAR] will accumulate in your account on the Cloudnet Email Firewall, and sooner or later you will want to review them. It's easy to forget to do this chore, and as a result you may miss seeing important messages. Fortunately there is an alternative. You can use the lower part of the Quarantine Settings page to tell the system to send you regular email reports summarizing the contents of your Quarantine box either daily or weekly. These notifications are graphic email messages that looks very much like the Quarantine Inbox that you see when you log into the Cloudnet Email Firewall. If you have more than one email account and would prefer that your quarantine notifications go to a different address, enter that address in the box provided. Click Save Changes to record your settings.

Below is an example of a notification as it appears in your email inbox. This is actually an interactive message: in most email clients clicking on a link in the Actions column will open your browser and take you to directly to the Quarantine Inbox display on the server without requiring a login. See below for details on managing quarantined messages.

Screenshot of Spam Quarantine Summary Email

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