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Home > Support > Email | |
The Whitelist option allows you to designate senders that you trust and whose messages you do not want to be labeled as spam. Just enter the address of the sender and click Add. Note that the whitelist option only applies to messages that have a medium-probability spam rating. High probably spam and virus bearing messages will not be delivered even if the sender's address is whitelisted.
The Blacklist option is just the opposite. Addresses entered here will be blocked even if they do not register as spam. You can use this feature to make sure that messages from unwanted senders are blocked, and more generally to reduce the number of items that arrive marked as [QUAR] or [SPAM], which will in turn cut down the amount of time you have to spend on maintenance.
Note that you can enter either a fully qualified email address in these tables, which will act only on the messages of a particular sender, or just a domain name (everything after the @ sign in an email address), which will affect the messages from all senders at that domain. See below for examples of both types of entry. To remove an item from either list, click the trash can icon next to its entry.
